EV mobility operations copilot
Problem
Data scattered across EV platform, billing, CRM, SCADA. Ops teams jumping between systems to answer simple questions about availability, failed sessions and billing errors.
Solution
AI agent with semantic model over stations, sessions, customers and invoices. Operators ask in natural language. Instant diagnosis. Operational action suggestions (open ticket, adjust tariff, contact customer).
KPIs
- Average time to operational answer
- Average network uptime
- Reduction in duplicate billing tickets
- Time to identify critical stations
Rede EV
15 estações
Anomalias
4
▌ Copiloto · Pergunta
"Estações com mais sessões falhadas hoje?"